Wow, Pokemon at 20th and Greenfield!

Kids playing with matches.  Total loss for my friend Chuck, no one injured.

I kind of guessed that would happen.

You are correct-that is NOT the cable man!  

It's freezing in my apartment, you gotta get here now - I have a baby!

Here's a tenant that calls me on the weekend because it's 'freezing' in her apartment.  I leave my kids and rush to her place.  She tells me that she has her stat set to 90 and is pissed that the temp only goes to 75.  I simply told her that her furnace was fine.  Here is her text just after I leave.

When using a Zone contractor-explain it carefully...then explain it a few more times.

My tenant didn't like his front window and bought a used one.  I told him that I'd send Johnny over to install it.  when I drove by, I had to do a double take.  Johnny installed it sideways  (He has since installed it correctly).